1.0 Purpose

Business Continuity Plans (BCPs) are designed to help organizations recover from a disruption in service. Specifically, this plan provides policy and guidance to ensure that FinGoal can respond effectively to a disruption and restore essential services to its clients and end-users as quickly as possible.

2.0 Objectives

The objectives of the FinGoal BCP are as follows:

• Identify advanced arrangements and procedures that will enable us to respond quickly to an emergency event and ensure continuous performance of critical business functions.
• Reduce employee injury or loss of life and minimize damage and losses.
• Protect essential facilities, equipment, records, and other assets.
• Reduce and mitigate disruptions to business operations.
• Identify managers and other staff who might need to be relocated depending on the emergency.
• Identify teams which would need to respond to a crisis and describe specific responsibilities.
• Facilitate effective decision-making to ensure that operations are restored in a timely manner.
• Provide support to employees and employee families during an event so that employees know that the safety of their families has been addressed, and that employees will therefore be available to work and help restore function.
• Identify alternative courses of action to minimize and/or mitigate the effects of the crisis and shorten the business response time.
• Recover quickly from an emergency and resume full service in a timely manner.

3.0 Policy

3.1 Key Business Activities

FinGoal’s critical services include:

• Providing automated advice on incoming transaction records.
• Stewardship of Personally Identifiable user data.
• On-demand service of said advice.